Dear Customer,
we inform you of the following prerequisites of the sale, and the general conditions of sale, set forth below (hereinafter the "General Conditions of Sale" or "Conditions"), which, in compliance with the regulations in force also to protect the rights of third parties, govern online purchases through the e-commerce website www.cierrericambi.it. Please read them carefully, both for confirmation and acceptance.
Foreword
In case of purchase of spare parts, the buyer is aware that these are non-original parts, and that their sale (as well as their use) is allowed only in case the buyer uses them for repair purposes, and in order to restore the original appearance of the motor vehicle at the time of its release on the market, as per the indications on the product sheets and in the individual categories. Therefore, the buyer, by issuing the purchase order, is aware of his commitments to compliance with the limits of use of spare parts and the consequences that may result from their misuse.
1. Order and conclusion of the contract
1.1 Sales are carried out in the name and on its own behalf by the company CIERRE SRL, with registered office in San Giovanni In Persiceto, Via Cento No. 60 share capital Euro 10,000.00, registration number with the Register of Companies of Bologna 10/12/2010 No. 02986411201, Tax Code and VAT No. 02986411201 Therefore, each contract of sale is concluded between the User and CIERRE as seller.
1.2 The transmission of the order by computer involves the full and unconditional acknowledgement and confirmation of the Preamble sharing and acceptance by the purchaser not only of the specific conditions and warnings relating to the individual purchase, as summarized in the order confirmation, but also of these General Conditions, which shall always be understood to be recalled.
1.3 The purchase of products is made through access to the e-commerce site www.cierrericambi.it after registration of the purchaser Orders placed are then transmitted directly electronically to the company CIERRE. The buyer will receive an automatic response by e-mail to the e-mail address provided at the time of registration. This confirmation message will contain an order number, all the data entered by the customer relating to the product being purchased (so-called "order confirmation") as well as a summary of the general and particular conditions applicable to the contract and any other indication provided for by art. 13 of Legislative Decree no. 70/2003.
1.4 It is the express responsibility of the purchaser to verify the correct correspondence of what is stated in the order confirmation to what was ordered. In case of discrepancies, the purchaser may rectify the order by communication to the e-mail address info@cierrericambi.it
2. Website sales and change of supply
2.1 Maximum compliance with the specific requirements listed on the e-commerce website www.cierrericambi.it will be observed in supplies. It is understood that within the scope of its own production and commercial choices, and in compliance with supervening regulatory provisions, partial adaptations and/or modifications of the products may nevertheless be made, which may concern aesthetic and functional characteristics that, in any case, do not alter the nature of what is purchased.
2.2 In any case, all payments must be made in the manner indicated at the time of purchase in favor of the company CIERRE SRL In the case of payment by credit card at the conclusion of the online transaction, the bank of reference will charge the amounts relating to the purchase made. CIERRE reserves the right to ask the customer for additional documents proving the ownership of the credit card. Failing the sending of communication, the order may not be accepted.
3. Delivery and transportation
3.1 For each order placed, CIERRE SRL will issue its invoice or other appropriate fiscal document. For the purpose of the issuance of said document, the information provided by the customer at the time of the order will be authentic. The customer may request a copy of the invoice or other substitute fiscal document within three months of its issuance.
3.2 CIERRE will provide for shipment by courier. The relevant shipping costs shall be borne by the customer and will in any case be specifically and distinctly indicated before the completion of the online purchase. Upon delivery, the customer is required to check:
- that the packaging is intact, not damaged or wet or otherwise altered,
- that the number of packages corresponds to the number indicated in the transport document.
Any damage to the product or packaging or the mismatch of indications, must be immediately contested to the courier by placing a Specific Reservation in writing, on the courier's delivery document. Once the customer has signed the courier's document without affixing a reservation, the customer may not object to any defects or flaws in the delivered products. In the event of repeated inability by the courier to deliver the products to the address indicated by the customer, the same will be deposited in the courier's warehouse. The customer must therefore arrange to collect, within 5 working days, the products in storage in the courier's warehouse. Unnecessarily expired this deadline without the customer having provided for the withdrawal of the products, the order will be considered canceled. CIERRE, in this case, will refund the price paid after deducting an amount equal to the cost of transport + an amount equal to 5% of the amount paid by the customer by way of reimbursement of expenses and costs incurred.
3.3 Delivery terms are to be considered indicative and not binding, as they are subject to change due to causes beyond our control, such as availability of raw materials.
4. Warranties and Liability
4.1 All products sold by CIERRE are covered by the conventional warranty applied by manufacturers. To take advantage of the warranty, the customer must keep the invoice or other purchase document sent with the product itself. For any logistical-administrative information, the customer may contact CIERRE. directly at 0039+ 051-6815165. Beyond the above-mentioned warranty periods, any technical assistance intervention will be at the total expense of the customer with the exclusion of any right of recourse or recourse. The legal or conventional warranty does not apply in the event of careless assembly, improper use or use not in accordance with the warnings and instructions, or, finally, tampering with the product. The warranty does not apply to those products returned without adequate packaging to preserve their integrity from damage during return transport.
4.2 Under penalty of forfeiture of this warranty, the Customer has the burden of reporting defects and non-conformities no later than 8 days from receipt of the product, requesting CIERRE by e-mail info@cierrericambi.it the appropriate non-conformity form, indicating the defect and / or non-conformity found and photos of the product.
4.3 Following receipt of the form and the relevant documentation, CIERRE will assess the defects and non-conformities reported by the Customer ,and after carrying out quality checks to verify the actual non-conformity of the product, will decide whether to authorize the return of the product, providing the customer with feedback by e-mail to the address provided by the customer during the registration process on the Site or when placing the order. The authorization to return products will not in any way constitute recognition of defects or non-conformities, the existence of which must be ascertained after the return.
4.4 CIERRE warrants that the product is safe according to the safety standards in force at the time it was placed on the market. CIERRE disclaims all liability for damages of any kind, whether direct or indirect, caused to persons, animals and things that do not pertain to the normal and specific use of the replacement or to the use of the product in accordance with its manufacture and destination.
5. Prices and payments
5.1 The prices of the Products indicated on the site are exclusive of VAT and are inclusive of packaging.
5.2 In the case of installment payments, failure to comply with payment deadlines and/or partial default shall be deemed a sufficient condition for the customer to forfeit the benefit of the term pursuant to art.1186 c.c.; in this case CIERRE shall have the right to immediately demand full payment of its overdue and overdue credit.
5.3 The total or partial default of the customer shall in any case give CIERRE. the right to suspend deliveries of products, terminate this contract, withdraw from all other contracts entered into with the customer and not yet performed, except in any case compensation for damages.
6. Applicable Law
6.1 The online sales contract between the customer and CIERRE is concluded in Italy and governed by Italian Law. For anything not specifically established in these general conditions or in the particular conditions of sale, the relevant Italian Law shall apply, .
For the resolution of disputes arising from the interpretation of the general and particular conditions, and from the conclusion of distance sales contracts, if the customer is a consumer, i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order a VAT number reference the territorial jurisdiction is that of the Court of reference of his town of residence. In all other cases, the territorial jurisdiction is exclusively that of the Court of Bologna.
Information on the processing of personal data pursuant to Legislative Decree 196/2003
Dear Customer,
following consultation of this site, data relating to identified or identifiable persons may be processed.
This information is delivered to you in compliance with art. 13 of Legislative Decree 196/2003.
The data controller is Cierre, which has internally appointed one or more data processors and several appointees.
The processing operations connected to this site take place at the aforementioned headquarters and are carried out by personnel of the Company in charge of the processing, to external structures identified by us or by any appointees for occasional maintenance operations.
The data processing will take place in full respect of fundamental freedoms without infringing on your privacy and dignity, always adopting principles based on correctness, lawfulness and transparency and for purposes not exceeding the purposes of collection. Both electronic and manual tools will be used to process your data, adopting all appropriate security measures to ensure the confidentiality and integrity of the data. The processed data will not be communicated to subjects without the authorization granted by the Data Controller or Manager, except for the communication or dissemination of data required, in accordance with the law, by police forces, judicial authorities, information and security bodies or other public subjects for purposes of defense or state security, prevention, detection or repression of crimes. The provision of data is optional, but refusal to provide them could jeopardize the partial or total performance of the contract.
As a Data Subject at any time you may assert all the rights guaranteed by art.7 of Legislative Decree 196/2003 against the Data Controller. Attached is the detail of the mentioned article.
Article 7:
Rights of the Data Subject (Data Law June 30, 2003, No. 196 "Code on Personal Data Protection"):
1. The interested party has the right to obtain confirmation of the existence or non-existence of personal data concerning him/her,even if not yet registered, and their communication in an intelligible form.
2. The interested party has the right to obtain indication:
a. the origin of the personal data;
b. of the purposes and methods of processing;
c. the logic applied in case of processing carried out with the aid of electronic instruments;
d. of the identification details of the data controller, data processors and the representative designated pursuant to Article 5, paragraph 2;
e. of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, managers or appointees.
3. The interested party has the right to obtain:
a. the updating, rectification or, when interested, the integration of data; b. the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;
c. certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. The data subject has the right to object, in whole or in part:
a. for legitimate reasons to the processing of personal data concerning him/her, even if pertinent to the purpose of collection;
b. to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
Art. 4, paragraph 1, letter a) - Legislative Decree 196/2003
Processing: any operation or set of operations, carried out even without the aid of electronic instruments, concerning the collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, erasure and destruction of data, even if not registered in a database.
Modification / Deletion of personal data.
Pursuant to the GDPR - EU Regulation 2016/679, to request the modification or deletion of your data previously provided to
CIERRE SRL you can contact us at the email address:
info@cierrericambi.it